Privacy Policy — TaskHawk

This Privacy Policy explains how Orion GLE Ltd ("we", "us", "our") processes personal data in relation to TaskHawk ("TaskHawk" or the "App"). TaskHawk may be provided in pre-release, beta, or production form.

1. Who we are

Orion GLE Ltd is the data controller for personal data processed in connection with TaskHawk, unless stated otherwise. If you have questions or requests about this Policy or your data, contact support@oriongle.co.uk.

2. Summary

• We minimise data collection to what is needed to deliver TaskHawk.
• We do not sell personal data.
• Operational diagnostics may be used to improve security, stability, and product quality.
• Pre-release note: additional diagnostics may be processed during beta testing to resolve issues quickly.

3. Data we may collect

Depending on your usage, we may process:

• Account and profile details such as name, email, role, and company details where provided.
• Workflow/task content including uploaded files, notes, metadata, and activity history.
• Support communications and service messages.
• Diagnostics and usage events such as app/device details, error traces, and performance data.

4. Information processed on your device

TaskHawk may store local settings and temporary cache information to improve performance and continuity. This is generally local unless sync/support functions require transfer.

5. How we use your data

• To provide TaskHawk features, account access, and workflow functionality.
• To operate authentication, permissions, and security controls.
• To troubleshoot technical issues and improve system performance.
• To communicate service notices, updates, and support responses.
• To detect abuse, fraud, and unlawful activity.
• To comply with legal obligations and enforce contractual terms.

6. Legal bases (UK GDPR)

We process data under one or more legal bases:

• Contract — delivering app services requested by you/your organisation.
• Legitimate interests — system security, reliability, and service improvements.
• Consent — where needed for optional communications/features.
• Legal obligation — where required by applicable law.

7. Sharing your data

Data may be shared with:

• Trusted processors for hosting, storage, communications, and analytics under contract.
• Legal or regulatory bodies where required by law or to protect legal rights.

We do not sell personal data and do not use data for third-party advertising.

8. International transfers

Where processing occurs outside the UK, appropriate safeguards are used to protect personal data.

9. Retention

Data is retained only as long as needed for service delivery, support, security, and legal compliance, after which it is deleted or anonymised where appropriate.

10. Security

We apply technical and organisational security controls designed to protect data, though no environment can be guaranteed fully secure.

11. Your rights

You may request access, correction, deletion, restriction, objection, or portability of personal data where legally applicable.

Send requests to support@oriongle.co.uk. Identity verification may be required.

12. Children

TaskHawk is not directed to children under 13. If we identify child data collected without valid basis, we will take steps to remove it.

13. Complaints

You may contact the UK Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.

14. Changes to this Policy

We may update this Policy from time to time. Material updates will be reflected by changing the effective date above.