ObsticleDash Privacy Policy
This privacy notice explains how ORION GLE LTD collects, uses, stores, and protects personal data when you use ObsticleDash, our contact channels, or related support services.
1. Controller information
Data Controller: ORION GLE LTD (Company No. 16933963), registered in England and Wales. Registered office: 23a Meadowgate Croft, Wakefield, WF3 3SS, United Kingdom. Email: support@oriongle.co.uk.
2. Scope
This notice applies to personal data processed through the ObsticleDash app, public legal and support pages, contact forms, support email, and related release communications.
3. Personal data we may process
- Identity and contact data you provide, such as name, email, and submitted message content.
- Support data, including issue details, device information, app version, and screenshots you share with us.
- Technical and usage data, such as device type, iOS version, crash information, diagnostics, and feature events where needed for performance and support.
- Purchase and restore metadata where relevant to support in-app purchases and entitlement recovery.
4. Purposes and lawful bases
- To operate, support, and improve ObsticleDash.
- To respond to enquiries and support requests.
- To provide purchase, restore, and account-related assistance.
- To maintain security, prevent abuse, and troubleshoot faults.
Our lawful bases under UK GDPR may include contract, legitimate interests, consent where required, and legal obligation where applicable.
5. Data recipients and processors
Depending on service context, selected providers may process limited data on our behalf, including hosting, storage, app distribution, email delivery, analytics, and support infrastructure providers.
6. International transfers
Where personal data is processed outside the UK, we use appropriate safeguards in line with UK data protection requirements.
7. Retention
We retain data only for as long as reasonably necessary for support, security, operational, and legal purposes, then delete or anonymise it where appropriate.
8. Your rights
Subject to applicable law, you may request access, correction, erasure, restriction, objection, portability where applicable, and withdrawal of consent for consent-based processing. Contact support@oriongle.co.uk.
9. Security
We use reasonable technical and organisational safeguards to protect personal data. No internet-based service can be guaranteed completely secure.
10. Children
ObsticleDash is not directed to children under 13. If you believe personal data from a child has been provided to us improperly, contact us and we will review the issue.
11. Changes to this notice
We may update this notice from time to time. The effective date above will be updated when changes are made.