Terms and Conditions

These terms apply to your use of ORION GLE LTD websites, portals, and related online services. By using our website, you agree to these terms.

1. Company Information

ORION GLE LTD (Company No. 16933963), registered in England and Wales.

Registered office: 23a Meadowgate Croft, Wakefield, WF3 3SS, United Kingdom.

Contact: support@oriongle.co.uk

2. Website Use

• You must use this website lawfully and responsibly.
• You must not interfere with site operation, security, or availability.
• You must not attempt unauthorised access to data, accounts, systems, or networks.
• You must not upload harmful code, spam, or unlawful material.

3. Account and Portal Access

• Portal access is restricted to authorised users.
• You are responsible for keeping login details confidential.
• We may suspend or revoke access where misuse, security risk, or non-compliance is identified.
• Portal content and shared files remain subject to applicable confidentiality and data protection requirements.

4. Intellectual Property

All website content, design elements, branding, source materials, and related assets are owned by ORION GLE LTD or licensed to us unless otherwise stated. You may not copy, distribute, or commercially exploit content without prior written consent.

5. Accuracy and Availability

We aim to keep content accurate and current, but we do not guarantee that all information is complete, uninterrupted, or error-free at all times. Features and content may be updated, suspended, or removed without notice.

6. Third-Party Services and Links

Our website and services may integrate with or link to third-party tools and websites. We are not responsible for third-party content, security, or policies, and your use of third-party services is subject to their own terms.

7. Enquiries, Quotations, and Service Terms

• Any quotation, scope, timeline, or proposal is subject to formal acceptance.
• Project-specific terms (including fees, milestones, and deliverables) are agreed separately in writing.
• Unless expressly stated otherwise, quoted timelines are estimates and depend on timely client feedback and approvals.
• Where work begins before full project completion, staged billing and milestone payments may apply.

8. Invoices and Payment (Service Work)

• Unless agreed otherwise in writing, invoices are due within 7 calendar days of issue.
• Late payment may result in suspension of services, deliverables, or portal access until cleared.
• We may charge statutory interest and recovery costs on overdue commercial invoices as permitted by applicable law.

9. Purchases and Billing Information

If you purchase any product or service through us, you agree to provide current, complete, and accurate billing/payment information and confirm you are authorised to use the selected payment method.

10. Subscriptions (Where Offered)

Where subscriptions are offered, billing may be monthly or annual and will renew automatically at the end of each billing cycle unless cancelled before renewal.

11. Free Trials (Where Offered)

We may offer free trials at our discretion. If billing details are provided, paid subscription charges may begin automatically at the end of the free trial unless cancelled in advance.

12. Fee Changes and Refunds

We may update pricing with reasonable notice before changes take effect. Unless required by law or expressly agreed in writing, paid fees and subscription charges are non-refundable.

13. Client Responsibilities (for Services)

• Provide accurate information, assets, and access credentials required for delivery.
• Review deliverables promptly and provide clear feedback.
• Ensure you hold rights for content, media, and materials supplied to us.

14. Confidentiality

Both parties are expected to treat non-public project, commercial, and technical information as confidential, except where disclosure is required by law or agreed in writing.

15. Limitation of Liability

To the fullest extent permitted by law, ORION GLE LTD excludes liability for indirect, special, incidental, or consequential loss. Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Where liability cannot be excluded, our aggregate liability for claims arising from paid services is limited to the total fees paid to ORION GLE LTD for the specific services in the 12 months before the event giving rise to the claim.

16. Disclaimer

The website and related services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

17. Indemnity

You agree to indemnify and hold ORION GLE LTD harmless from claims or losses arising from your unlawful use of the website, breach of these terms, or infringement caused by content/materials you provide.

18. Suspension and Termination

We may suspend or terminate access to website/portal services where there is security risk, legal requirement, suspected abuse, or serious breach of these terms.

19. Force Majeure

We are not liable for delay or failure caused by events beyond reasonable control, including outages, cyber incidents, third-party platform failures, utility interruption, strikes, or acts of government.

20. Changes to These Terms

We may amend these terms from time to time. Updated terms will be posted on this page with a revised effective date.

21. General Legal Terms

• If any provision is invalid or unenforceable, remaining provisions continue in full effect.
• Any failure to enforce a right is not a waiver of that right.
• These terms (together with any project-specific written agreement) form the entire agreement for website use and related service context.

22. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, unless mandatory law provides otherwise.

23. Contact

For legal enquiries, contact support@oriongle.co.uk.